Privacy Policy

Last updated: 16 August 2026

1. Scope

This policy explains how personal information submitted through garlenixai.co.uk is handled. It applies to the Garlenix AI website, including its registration and contact forms. A third-party service you choose to use may provide a separate privacy notice.

2. Information we may collect

We may collect information you provide in a form or message, such as your name, email address, telephone number, country, enquiry details and consent choices. We may also receive technical information such as IP address, browser type, device information, pages visited, timestamps and cookie or similar identifiers.

3. How information may be used

Information may be used to respond to enquiries, process a requested registration, operate and protect the website, detect misuse, measure website performance, keep appropriate records and comply with legal obligations. We do not need passwords, card details or other payment credentials through general website forms, and you should not submit them there.

4. Lawful bases

Depending on the activity, processing may rely on your consent, steps requested before entering a contract, performance of a contract, compliance with a legal obligation or legitimate interests such as operating, securing and improving the website. Where consent is used, you may withdraw it for future processing.

5. Sharing information

Information may be shared with service providers that support website hosting, forms, communications, analytics, security or requested services; with professional advisers; or with authorities where required by law. Providers should receive only the information reasonably needed for their role. We do not describe personal information as sold for unrelated purposes.

6. Cookies and similar technologies

The website may use cookies or similar technologies for essential operation, preferences, security and measurement. Where consent is legally required for non-essential technologies, a consent choice should be provided. Browser settings can also be used to manage cookies.

7. International transfers

Some service providers may process information outside the United Kingdom. Where UK data protection law requires it, appropriate safeguards should be used for these transfers.

8. Retention and security

Personal information should be kept only for as long as needed for the purpose collected, legal obligations, dispute handling and security. Reasonable organisational and technical measures are used to reduce risk, but no internet service can guarantee absolute security.

9. Your UK data protection rights

Depending on the circumstances, you may have rights to request access, correction, deletion, restriction, portability or objection, and to withdraw consent. You may also complain to the UK Information Commissioner at ico.org.uk. Identity may need to be verified before a request is completed.

10. Contact and updates

Use the Contact Garlenix AI page for privacy questions or rights requests. This policy may be updated when website practices or legal requirements change; the date above will be revised when that happens.